Ask a Nurse Employee Retires - KULR-8 Television, Billings, MT

Ask a Nurse Employee Retires

Posted: Updated:
BILLINGS -

St. Vincent Healthcare's Ask a Nurse has been around helping new moms for 25 years. It's a bittersweet Sunday for some of the nursing staff who has worked on it for 25 years.

The Ask a Nurse program has been around for nearly two decades, and one nurse who has been with the program for 23 years is saying goodbye.

Just ask any mom, and she will tell you how the Ask a Nurse hotline saved her world. The hotline allows parents to call in with health-related questions, at any time of the day.

Asks a Nurse caller, Crystal Smith said, "As a first time mom I had lots of questions. Even though I'm a nurse, at the time that I had my daughter I was a O.R. nurse, so I didn't deal with babies."

In the last two decades, if you were one of these concerned parents, you likely called and talked to registered nurse Patricia Hofstad.

Patricia has been with the program for 23 years, bringing peace of mind.

People ask a lot of questions like, "Asking about feeding problems, or especially during flu season we have a lot of questions about what to do with vomiting and diarrhea," said Hofstad.

Some moms can describe her as a super hero, because she's been answering phone calls from mothers who have questions on their new babies

"It's a service that's free to the public, and people can call in and see if they have symptoms. We triage symptoms, and help them decide if they need to see a physician," said Hofstad.

Being a new mom isn't easy, and if you're like Smith, who's over 500 miles away from her mom, this hotline is a blessing.

"And when we had our first child, not having mom around when you have the questions in the middle of the night, or when you're stressed," said Smith.

Hofstad said she plans on taking several vacation trips to Seattle and Vancouver with her family.

  • LocalMore>>

  • Medical Uses for Contraceptives

    Medical Uses for Contraceptives

    Thursday, July 24 2014 4:53 PM EDT2014-07-24 20:53:28 GMT
    Most people think contraceptives can only be used for birth control. But doctors and nurses say they more often see patients using them to treat other medical conditions.
    Most people think contraceptives can only be used for birth control. But doctors and nurses say they more often see patients using them to treat other medical conditions.
  • Dirty Dash Returns to Billings this Saturday

    Dirty Dash Returns to Billings this Saturday

    Wednesday, July 23 2014 11:22 PM EDT2014-07-24 03:22:06 GMT
    The dirtiest 5k race is back in Billings this weekend, and you still have time to register. The Dirty Dash takes place this Saturday.

    The dirtiest 5k race is back in Billings this weekend, and you still have time to register. The Dirty Dash takes place this Saturday.

  • Fire Restriction in Effect

    Fire Restriction in Effect

    Wednesday, July 23 2014 11:13 PM EDT2014-07-24 03:13:29 GMT
    A stage one fire restriction is in effect for Montana state parks and FWP areas.
    A stage one fire restriction is in effect for Montana state parks and FWP areas.